In a recent episode of On the Brink with Andi Simon, we spoke with Kathy D’Agostino, a forward-thinking expert passionate about the intersection of AI and human potential. Kathy’s approach to AI goes beyond its technical capabilities; she focuses on how AI can be harnessed to uplift and augment what humans can achieve rather than replace them.
AI isn’t Replacing You — Nothing can replace you if you don’t let it!
The fear that AI is coming for jobs is a persistent narrative that Kathy is eager to dispel. “The first thing I like to address is the fear that AI is coming after your job,” she says. “AI is not coming after your job, but humans who know how to use AI will be able to do your job better, faster, and more efficiently. And yes, they may eventually nudge you out of the way, but let’s be polite about that.”
Kathy’s message is clear: AI isn’t here to replace people but to help them. By understanding and embracing AI, workers can not only safeguard their roles but also enhance their ability to perform in previously unimaginable ways. AI can transform how people work, making tasks more efficient, freeing time for creative problem-solving, and ultimately strengthening companies. But this can only happen with a willingness to learn and adapt.
You can also watch our interview here:
More about Kathy’s Perspective on AI and the Future of Work
One of the most significant takeaways from Kathy’s conversation is her emphasis on learning AI. “Always remember to learn it,“ she stresses. “Because you’re going to be able to do your job better, and you’re going to make your company better. And on top of that, you’re going to feel better.”
This sense of empowerment through learning AI is a central theme of Kathy’s philosophy. She believes that instead of seeing AI as a threat, individuals should view it as a tool that can enhance their skills, making them indispensable in their roles. In her view, AI is an extension of human capability—an assistant, not a competitor. By integrating AI into everyday work processes, people can become more effective at what they do, whether that’s improving customer service, streamlining administrative tasks, or even uncovering new market opportunities.
Kathy also touches on the importance of mindset when approaching AI. Many workers fear that by introducing AI into their workplace, they are somehow becoming obsolete. However, Kathy argues that this fear is rooted in a misunderstanding of what AI can and cannot do. AI excels at repetitive tasks, pattern recognition, and data processing, which can bog down human productivity. However, it lacks the creativity, empathy, and nuanced decision-making that are uniquely human traits.
How is AI Going to Empower You?
Instead of competing with AI, Kathy suggests that people focus on what makes them irreplaceable—their ability to innovate, their interpersonal skills, and their capacity to adapt to new challenges. “AI will help you become more valuable, not less,“ she explains. “It will take over the mundane parts of your job, giving you more space to focus on what you do best.“
Kathy’s insights come at a critical time as businesses across industries continue to adopt AI technologies rapidly. She notes that those who are proactive in learning and integrating AI into their workflows will secure their roles and position themselves as leaders in the future of work. “Companies are looking for employees who are agile and willing to embrace new tools,“ she says. “By showing that you can work alongside AI, you’re proving that you’re adaptable and ready for the next wave of innovation.”
Moreover, Kathy highlights the broader impact of AI on company culture. When employees feel empowered by the tools they use, it can lead to a more motivated, engaged workforce. “AI isn’t just about making things faster,“ she points out. “It’s about enhancing how we work together. When people feel they have the tools they need to succeed, it lifts the entire organization.”
In wrapping up our discussion, Kathy encourages listeners: “AI is here to help you, not to replace you. If you take the time to learn it, you’ll improve your work and contribute to a better, stronger company.“
Kathy D’Agostino’s perspective on AI is refreshing and essential in today’s fast-paced, tech-driven world. Rather than seeing AI as an ominous force that threatens to displace workers, she offers a hopeful vision where AI and human potential go hand-in-hand, leading to greater innovation, efficiency, and fulfillment in the workplace.
If you’re curious about how you can harness AI to enhance your own career or company, this episode of On the Brink with Andi Simon is a must-listen. Kathy’s insights will leave you better informed and inspired to embrace the future with confidence.
To learn more about Kathy, you can find her here:
On an earlier podcast with On the Brink: Kathy D’Agostino Podcast “Can a Great Performance Coach Build Your Team and You?
Some other podcasts to listen to:
Lisen Stromberg: Lisen Stromberg: How Intentional Power Takes you from Control to Significance
Laura Grondin: Navigate Tradition and Innovation in Business With Laura Grondin
Emily Springer:: 407: Shaping the Future: Dr. Emily Springer on Responsible AI in Business
Additional resources for you
- My two award-winning books: Rethink: Smashing The Myths of Women in Businessand On the Brink: A Fresh Lens to Take Your Business to New Heights
- Our new book, Women Mean Business: Over 500 Insights from Extraordinary Leaders to Spark Your Success, coauthored with Edie Fraser and Robyn Freedman Spizman
- Our website: Simon Associates Management Consultants
- A Business Change Management Blog: Why Blue Ocean Strategy® is Essential for Businesses to Grow in 2024?
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Andi Simon: Welcome to On the Brink with Andi Simon, a podcast that’s designed to help you get off the brink. My job, and that of my guest, is to help you see, feel, and think in new ways so you can go and do things that are going to help you see again. Now, On the Brink is an interesting image because you’re on the brink of either going down or going up, and every one of the people I interview brings to you a way of seeing things that are happening that you may not be paying attention to, or you may need right now. The timeliness of the interviews is fascinating to me and all of you who have emailed me how it’s impacted your own career or your personal lives. And that’s the joy I get out of doing a podcast with others for you today. I’m absolutely delighted and excited to have Kathy D’Agostino with us. I did an earlier podcast with Kathy. I enjoy her work. She and I met through the Westchester Business Council, and she is doing things similar to what I do, but in a different way, and very important for you to know, as these are very fast changing times. We’re going to talk a little bit about the world in which AI is being applied, about the fourth industrial revolution. But these are fast changing times and humans hate to change. You are already saying, no, no, no, no, I don’t want to do this. Thank you very much. Your amygdala is hijacking it. You’re saying, well, I’ll listen, but I do. I have to learn. It’s only when you begin to open your mind to what’s possible that you can see opportunities. Kathy, thank you for joining me today.
Kathy D’Agostino: Well, Andi, I’m always pleased to be here with you. Thank you for inviting me.
Andi Simon: I’m going to do a short bio on Kathy, but I think she’s going to do a better job on herself. She’s an AI strategy advisor, passionate about integrating AI in the workplace with a people first approach. It’s really interesting because our paths are very similar, but different. She has a background as an executive coach and training facilitator, and this allows her to bridge the gap between technology and people. So interesting because as an anthropologist, humans have always been evolving as a result of new technology. I know that stone tools evolved into better stone tools, and then next thing you know, we had really powerful stone tools called guns. Through her journey, she’s learned that the true power of AI lies not just in its technical capabilities, but in how it can be harnessed to uplift and augment human potential. That’s all it’s ever been able to do. Without humans, technology becomes archaeological ruins, and we can study them but not really understand what they meant. Her real joy is in helping organizations navigate the complexities of AI integration, ensuring that these innovations serve the workforce effectively and ethically and all the concerns about losing jobs. It’s very interesting. We’ve always lost jobs and added new ones. And I was a banker when I introduced ATMs and they said, that’s going to remove tellers and sort of, you know, what else can it do? Kathy, it’s such a pleasure to see you and have you with me today.
Kathy D’Agostino: Well thank you. You just said something that piqued my interest. I love that we actually connect on the level of ATMs. I worked in a bank, for Mellon Bank in a different state and city, and it was the first ATM machine ever put in our bank.
Andi Simon: Our branch, and you and I are dating ourselves. Okay, well, I’ll share this, and then you can tell your story a little bit. I was SVP of a savings bank, and I bought their first computer, and the secretaries had a flip out over. What will they do without their white-out? It was a very
interesting education for me about what I saw as a real asset became an extraordinary, painful liability to another person. Who are you and what’s your journey been like?
Kathy D’Agostino: So, Andi, you did a great job of speaking with that. You know, about that. It’s really been an organic journey. I think I just kind of go with what I really believe in and what I feel is really important. And I don’t think that’s ever changed. Some people call it their core values. And I truly believe, I think when I started my own business, it was my core values. It’s funny, my son just started his business and that’s what he talked about. And I’m like, I don’t even think we know we both did it. But I think it’s really, for me, the value has always been like, how do you get people to show up at work to be happier and to be more engaged to do their job better and hopefully create better bosses. And that’s really huge. And so I’ve been doing that executive coaching and training like for the Business Council and the Star Power programs.
Andi Simon: I just started using AI in my own business, finding ways to just try it out. I love innovation. Like I think it’s fun and I’m like let me try this out. So I started sharing it with clients and they’re like, oh, this is so valuable to me. And I’m like, look, it’s going to save you money. You know, you can do this with AI, and then we’ll do some other work together. And so just really organically and naturally, it really started to evolve. And so I saw people getting benefits. I was getting benefits. I’m like, I need to take a deeper dive into this and really find out what’s going on and opened up a Pandora’s box of just beautiful, wonderful things. And obviously recognizing that there’s challenges and risk and ethical issues involved. So being responsible, I think using AI responsibly, became a mission. And how could we help companies, you know, do that better? I think one of the things that we’ve been talking about forever is work life balance. I poo forever. I’m like, we just do work life integration. And I do believe it’s the first time that I’ve ever believed. I believe that I can really create work life balance, giving us some free time that we have been trying to get forever. As long as we don’t feel guilty about having time. It says if time is a bad thing instead, I can go take a walk or I don’t know, play some golf, or have a little balance in all the things that matter to us. It’s interesting. Do me a favor though, describe to the audience what you think AI is in business, some of the ways you see it already operating. I can add a little of my own, but I’m anxious to hear what you are seeing as a useful tool. That’s unclear in terms of all of the implications of it. What do you see happening?
Kathy D’Agostino: So that’s a huge question. And a has had an interesting answer to it. So AI is the large language model that you know all this sass and all this software companies have been using forever. The back-office staff November 2022. So our mission now is to give everybody in the world access to this data and then that. So that allowed us to create generative AI, which is now the tools that we’re all using. So when we speak, I think we kind of shortcut it. But I like to define that because AI is the big stuff. That’s the back-office stuff. So if you’ve been ordering anything on Amazon, it says if you bought this, you should buy that. If you’ve been ordering Uber and you can watch your little Uber driver AI right. So we’ve all been using it, but now we have access to this data. And I think it’s giving small business owners a competitive edge that they didn’t have before. So that answers the first part. The second part is where am I seeing value? What tools are they using? So some of the things that I train on are just like the ten basics. Like what are the things that you need to do. So just 1 or 2 of them are, you know,
putting in a query into, you know, ChatGPT gen gentleman, Gemini, and there’s a hundred of them out there. So one of the questions we get is like, what tool should I be using. Just pick one and use it right. They are all about the same until you get to super level. So I’ll use ChatGPT. It is my favorite one. What I found and I’m trying to help people do is let it ask you questions so that people aren’t thinking about it. So I think the only thing that’s really going to limit our ability to use AI to be more productive and more efficient is our lack of imagination. So what I like to do is give people some foundations and then help them to say, how can it help you and your role better? And then we find ways to do that. So I don’t think it’s one cookie cutter thing, but I do find people need to know the foundation ones. One of my favorite tips I’ll just throw in here is putting ChatGPT on your phone, and there’s a little microphone in that little text box you might have seen when I leave a networking meeting. Andi, I just take my business cards. I say, send an email. Here’s what I want this person to have. Send an email, make sure they get this attachment. Like you and I left the meeting, I sent an email to myself, note to self-follow up with Andi about doing a podcast. So when I get home on my laptop on my PC, all of those emails are already there so we can become so much more efficient. I didn’t forget to reach back out to you, or we didn’t forget to contact each other. So there’s just so many of them. But I think that, you know, just really like the training company, people are expecting companies to train them. And I think that companies have an obligation to train them because they’re going to benefit from it.
Andi Simon: Well, there’s so many. Humans are so complicated. It’s so, so interesting. They want to protect their status. You know much about neurosciences, the scarf model that David Rock has is very compelling as a way of understanding the human mind. First there’s ease. They want to protect their status, and they’re always afraid of change. That could make them look not as competent as they think they are. Then there’s certainty, is certain. Am I going to be uncomfortable with the unknown and unfamiliar to me? Then there’s autonomy. What that does is give you enormous freedom, but also responsibility. Then their relationships. How can I use this to improve or enhance those social pieces, the relationships that we’re doing? And then there’s fairness. Humans want things to be fair. They never are. But we try to get something that appears to be. And so as we work with companies about the implementation of new technologies, we keep the brain in mind so that they can begin to see something as an asset to their status and improving their comfort and certainty and consistency, as opposed to something that remember, that amygdala will hijack anything that comes and feels threatening. It’s that big lion around the bush that’s going to come and eat you. And instead, it’s a wonderful way to expand what’s possible, as long as you begin to let your mind see change as a friend, not as a foe. And I think that the most interesting part is watching which leaders can not only embrace it but share it and communicate it as an asset not as a risk. Are you seeing leaders rise in the companies you’re working with to embrace it, or are they sitting there like this? I’ve seen too many meetings where they hire me to help them change and sit back. And no, I’m not going to do that. What do you see?
Kathy D’Agostino: A little bit depends on the industry. There’s been more forward-looking industries and lagging industries. I think some of its industries are indicative. A couple of industries like professional services, small business owners, they’re like, okay, if it’s going to make me work better and more efficiently, that’s great. Technology companies, financial
companies, anything to get those algorithms going to figure out how to manage money better or to control money better. Also, you know, think about, finance does it from the standpoint of fraud. Huge on fraud. Right. So it’s really helpful in that area. The other one is healthcare and pharma. Those are the ones that you don’t have to twist their arms too much. They’re starting to see the benefits on a big level on the high level. The lagging industries and some of them have been government, as one might expect. Agriculture is an industry that’s pretty set in its way. And then I think a couple other ones are the public sector, they’re not everybody’s not really jumping into it. There’s some companies and people and leaders are still trying to figure out what it is. So the leaders that I think are interested.
Andi Simon: I’m laughing. I’m sorry. but this is a new devil that’s here. What is it, please?
Kathy D’Agostino: And actually, just fast forward. We’re starting to do leadership courses for leaders who are now leading teams that weren’t doing what they were doing last year. You’re now tech teams, whether they weren’t set out to be that way or not. So lawyers, you know, have a technology part. Financial advisors definitely have that. We’re seeing it across the board. So everybody has a piece of tech or will eventually have a piece of tech to it attached to their job. So we’re actually thinking that leaders need to be number one. They’re not even used to the change. And now we’re going to tell them that they have to learn how to lead a little differently because their teams differ. So I think it really depends upon the sector, the category, and the individual. Some leaders are always like, show me the way and I’ll follow another. Ones are like, I protect my territory. Here’s my office and don’t change anything. Just like all of us, right? We’re people.
Andi Simon: And it’s interesting. So I’ll. I’ll throw out how I’m using it. and my daughter too is in education. Let’s give them some concrete illustrations about how it’s they’re waiting for them to explore it. And, last year, I had a proposal that I had to do for a client, and they wanted it in three days. And so I went into ChatGPT, and I said, I need a proposal about anthropology and ethnographic research, would be able to help a company in this category better understand what their customers are doing, thinking, feeling about their product X, y, z It took about 15 seconds maybe 20s for me to get not a bad outline of the proposal. And then I asked it to go a little deeper in each one of the sections and be a little bit more descriptive than I asked it to provide some research to support what it was telling me. And like a good research assistant within the space of two minutes, I had a really good document for me to now edit, put in my own voice. And then I put everything into Grammarly, which adds another AI on top of what Chat did. I love Grammarly because it corrects checks in some ways. In some ways it doesn’t. And then it added suggestions to that as well about how to make it more forceful or impressive or and I said by the time I was done, what a great research assistant I had, it cost me nothing but a few bucks, but it was a wonderful exercise in and developing something with speed and ease and pretty good accuracy. and I got the job and I said, how interesting. Why not put the time into the job as opposed to proposing to do the job? Your thoughts? I can give you some more, but I am anxious to hear your case.
Kathy D’Agostino: I think you picked a great one. I heard what I heard you say, hey, you know, you had this project you wanted to deliver for the customer. You really cared about the customer. You wanted to deliver it in the three days that they wanted. And so to me, that’s using AI to satisfy a client who had a request. And then you did these wonderful little prompts about being specific, like, who’s my client? Giving it and asking and asking it for the research. How did you come to this conclusion? So you did all of the right things, like you taught yourself and like many of us began and I did the same thing. We have a program that we’re doing for workforce development. And so I did all the things that you did, and I’ll just build on that. What I did is I said, what did I forget to do? We have a sponsor on this program. And so they’re like, well, the sponsor needs to do these things. And I’m like, well, tell me what they need to do. Created the list of sponsors responsibilities. I would have never given the sponsor all those responsibilities, but they did accept them. And we got the job. And so I think that being specific, a couple of things that I highlight by asking it I think saying I love saying the ChatGPT one of my favorites is what did I forget? What should I have included? And I didn’t include, ask me a few questions so I can get clearer about this person, or this company or something like that. So I did. I think you did a great job. I think that’s perfect. And that’s what we train people to do.
Andi Simon: What’s interesting, the word you just said, what we train people to do. It’s being a professor myself and a visiting professor and doing my leadership academies now for, oh, six years, seven years and, and helping companies change, which they hate to, and this is a very interesting educational tool about things that would take me hours to go and research or have a lot of expense with an outside support person. We’ve always had support people who I would say I need to have please give me back. And then I have to go edit and make sure they’re right. I think what’s done is making us smarter if there’s a smarter piece to this. to your point. Would you have thought of asking the sponsor to do this? I don’t know, how is that not in our brains. And now it’s in our brains. And we’ll never not ask the sponsor what to do. I might have said to them, what are you willing to do? But I’m not saying anymore. What are you willing to do?
Kathy D’Agostino: But I love one thing that you said, and I hope it’s okay if I interject this here as it makes us smarter. So, you know, everybody fears that. A lot of it, we say it’s going to augment us. And they’re like, sure, it’s going to replace us. So I think the one thing that’s really cool, and I don’t mean to diminish the imposter syndrome, is that I’m actually embracing it a little bit because I have my new best friend. You know, I can ask questions. I can solve problems for a client. I’m not going to pretend I did it alone. I’m going to, you know, certainly give credit and acknowledgement to my first-year research assistant, who, by the way, doesn’t ask for a raise, never gets tired. Everyone answers the same question 44 times. And it’s always polite and friendly. And I say thank you, don’t you? I say please and thank you. It’s so funny. How else can I end everything with how else can I help? Let me know if I could do more. I’m like, I haven’t had an assistant or a, or you know, what do you call it? you know, what do we do? We, the virtual assistants. Our virtual assistant. I haven’t had one that was so kind to me and so friendly and did not give me a big, you know, dollar bill invoice at the end of it, right? No. And so I think from my language, and it understands the nuances, I mean, and. No, it doesn’t make us robots. you could become robotic, but you must read what they create and make sure that it is, in fact,
accurate. You need to be responsible. But you don’t need to be the same person doing it that you were before. Because now you have a toolkit. It just expands your brain’s capabilities beyond where the limits were. Well, that’s an expansion, not a replacement. Well, this collective knowledge that’s been the large language model has been trained on is now bringing all of that to us, which before only the elite could have. Right. So talk about equity. Yeah. Now we have that equity, you know, that we can all share in.
Andi Simon: And I think that’s the brilliance of it. But that’s a very interesting point, Kathy, because you also need to prepare equitably people to understand what it’s creating, what it means, and how to be learning from it, not simply, using it. An educational illustration, my daughter’s special ed teacher, and she had a child coming in who she had not seen before. This kind of a new set of conditions. And she asked Chat how to approach the training or the teaching, so it was appropriate. She said it was extraordinary. And her colleagues, as well as the director of the program, were in awe of how fast we were able to craft an appropriate program for this person coming in. The mother thought we were brilliant when she said we were just brilliant at being able to use new technology to help us do a better job. Now we still have to teach the child, but at least the plan is there for us to all approach it in a collaborative way. And it was a collaboration, not an idiosyncratic one. It was, she said, very interesting to have new resources available for complexity. And it created something much more streamlined and simpler than any one of us would have probably come up with. Interesting, win, win. I mean, such a win. And plus the kids getting the child is getting treatment so much faster than we’re spending all the time trying to ask 45 questions. And the kids already checked out. I’m. And again, satisfying a client, just like you did faster and sooner and more efficiently. And this will change this child’s life. I mean, its life changing right now. My other thing that I love to do is ask it to write poetry. Now, that’s not my competency, it’s fun. And so I’ve written it for all my kids and my grandkids and for friends and every once in a while, I’ve got this kind of desire to send something special to my roommate from college about how many years ago and all of a sudden it came out with a poem that was just perfect. I gave it the pieces. I said, write me a poem. It was brilliant. And I said, wow, now I can be a fake poet. But I wasn’t fake. I was a real poet. I just didn’t do it exactly. My brain is not poetry, and I can’t do it. But boy did I love that. And she did too.
Kathy D’Agostino: Oh my, I never thought of using it like that. I will tell you; we have a pool in my complex, and the 80-year-old ladies all have their phones over there. And so I asked them if they use ChatGPT and they were like, no. So I downloaded it for them. They’re planning their vacations. They’re sharing it with their friends and showing how smart they are. And I have to tell you like, it’s I think the equity again, it’s for everybody. There’s no you and I are certainly not 21 anymore.
Andi Simon: I’m just going to speak for myself. Maybe I should speak for myself. But since we both remember the ATM machine; we may be a little older than our 80-year-old neighbors. And I have to tell you, I think it really anybody who wants to put a little effort into it, ask a few questions. Go to GPT and ask, how can I get used to using you? How can I? What kind of purposes can I use you for? If you’re not sure, ask. And sure enough, you’re going to get some great answer ideas. It is really a wonderful time. Now you and I are embracing the novel The
New, and we’re going to give it great value. But I think that part of our responsibility is to make other people comfortable with it and treat it as a real asset to our society as opposed to terrifying. You know, emerging technology is part of a fourth industrial revolution. I love blockchain, and blockchain technology has been slow to be quite as ubiquitous but it’s transformative. You know, you’ve got your cell, you own all your art and everything else, and you can only release it with a special key. But, you know, there are cities in, I think it’s Zug in Switzerland, completely on blockchain. No more paper. And how I know it’s really exciting. And then there’s machine learning, of course. And then the work that’s coming out of Amy Webb on, on the new technologies and their implications, the future. I often say the future is all around us is here now. We just don’t know it and we can’t see it. And why not? You know, that’s because we just haven’t opened our minds to what’s possible. It feels like it’s another load on our back, as opposed to a freeing of that load on our back. Just a state of believing, right? Yeah. You know, in some ways, yes.
Kathy D’Agostino: And I think maybe always just keeping that responsibility and that ethical concern in there. And again, Andi, as you’ve said a couple times today, it’s always the human at the end. It’s going to make the decision. And so you know, we talked about leaders before. You know, leaders are still going to lead people. They just may use AI to help them lead better. So I think that that’s really where the balance is in it, using it for good, like you got to your client faster. My client is now going to do more than I thought they were going to do. And just helping everybody to really get to where they want to go faster. But it certainly recognizes that there’s responsibility with it, that it’ll get us to 80%. It’s not going to get us to 100%. I’ll tell you just a quick story that came out of MIT, a credible story that they’re warning people not to fall in love with their AI because I can offer empathy. It can definitely offer human interaction. It is not a human and it’s not genuine. And so they’re saying, do not fall in love with it because it’s more perfect than most humans would be. We all have mistaken. We all make mistakes. I say it makes mistakes, and it does occasionally. So don’t fall in love with it, because then if you think about marrying it, our laws and norms don’t follow that.
Andi Simon: And talk about anthropology opening a field of anthropology. But that is just fascinating because they are looking to fall in love with it, aren’t they? And you and I are talking with deep affection towards our friend, our virtual friend. It’s so interesting. It’s not a robot knowing my impostor syndrome. Yeah, removing imposter syndrome and making us. But I always look at it as I would for anything. How does it help me help somebody else? Like you said, how do we make the world a better place? By sharing this with other people. And that really is where my goal is. And you’re definitely your goal. There’s other stuff that will come and there were always some challenges. But the opportunity and the opportunity though is so great for all of us to be able to be, I don’t even want to say trailblazers, because at this point it’s been around for so long and we’re using it so often. However, it’s about sharing it with more people and letting everybody access that. And I think that that’s really where the brilliance and the fun comes in this, and that’s where I’m finding a lot of enjoyment now. It’s interesting you and I talk about ChatGPT as a favorite, but I haven’t even gone to Google’s, and I haven’t looked at others and I haven’t compared, and I guess I should, but I also am pretty comfortable already. How many ways do I have to find the answers? I’m perfectly happy. I love the fact that when I put
my stuff on Buffer, it can redo it so that it’s a Twitter post or it’s a LinkedIn post. I can redo it for Facebook. I pay for it on Buffer. LinkedIn wants me to pay for it. I said, no way. Thank you very much. I’ve already had it done seven times, but it’s interesting that they feel that it is exploding. Anyway, you and I have fun and I hope we can share this joy with others. I think we’re about ready to wrap up though. One or two or three things you want our listeners to remember as they go on their day. Any thoughts?
Kathy D’Agostino: Great question and thank you for the opportunity to share that. So I think there are a couple of things, the very first thing I think is I like to dispel the fear that AI is coming after your job. So AI is not coming after your job, but humans know they are going to be able to do your job better, faster, and more efficiently, and they may eventually, you know, nudge you out of the way. So we’ll just be more polite about that. So I think always remember to just learn it because you’re going to be able to do your job a little better and you’re going to make your company better. You’re going to feel better.
Andi Simon: What I’m finding is helping me. It’s almost biofeedback. I’m getting more clarity around how do I ask questions when I ask it better? Sometimes I just ask ChatGPT to help me answer that. Ask that question better. And I’m like, oh, I want to think about that. Say it more efficiently, say it so that people don’t get confused when I say so. You know, using it for those purposes is really very valuable and we’re not going to be replaced by it. And at the end of the day, it’s always the human that makes the decision. It’s always the human that’s going to augment, you know, the ChatGPT or any AI. And so it’s always about us in the end. And how can we help our fellow person or our coworker? How can we help anybody do things better? And if we can share that, then I think that we’ve done a good thing. Then we can say we’ve had a good day. And I love this interview. It’s been just so much fun. Kathy, thanks for joining me today. I do want to tell the listener or the viewer that I will put a list of ways that AI is impacting business and the people in business on the podcast blog, on our website, and I will push that out as well, because we have been intimate about this today and about how we’ve used it or helped others do it. But I think the whole scope of this as an anthropologist who helped companies change and Kathy doing the work she’s doing, helping organizations adopt and adopt AI, we’re seeing it in both a microcosm and a macrocosm, and I’d like us to at least share it in the context of all the ways, from recruiting to employee engagement to ways of belonging, to improving their education. I mean, companies are doing what they should do, which is being creative. And now the employees have to adopt and adapt it as something important to do. So on that note, I’m going to wish our listeners and our viewers a wonderful day. Remember, be anthropological in your daily life. Take your observations, turn them into innovations, and begin to see, feel, and think in new ways because that’s the only way you’re going to get off the brink. The times are changing and humans, by and large, don’t like change. But that’s how we’ve evolved for millions of years. This isn’t exactly cave painting or stone tools, but you know, it has the same quality to people who say, oh no, not for me. Today, it’s time for it to be you. All my books are on Amazon. You can just look up Andisimon.com and I’m there as well. But it’s time for us to share new ways to Rethink, or Women Mean business or Get Off the Brink. Thanks again for coming. Goodbye everyone. Have a great day. Thanks again Kathy. Bye now.
