Author Archives: Andrea Simon
New Financial Metrics Might Very Well Be The Key To Survival In Today’s Volatile Healthcare Landscape, Reports Andrew Simon
New Financial Metrics Might Very Well Be The Key To Survival In Today's Volatile Healthcare [...]
Houston, We Have A Problem: Patient Leakage
Houston, We Have A Problem: Patient Leakage
The Telephone Call Center Has Become A Forgotten Essential in the Patient Experience, Says Andrea Simon In Fierce Healthcare Article
The Telephone Call Center Has Become A Forgotten Essential in the Patient Experience, Says Andrea [...]
The Telephone Call Center Has Become A Forgotten Essential in the Patient Experience, Says Andrea Simon In Fierce Healthcare Article
The Telephone Call Center Has Become A Forgotten Essential in the Patient Experience, Says Andrea [...]
Boost Patient Experience At First Point Of Contact – The Call Center
I recently worked with a hospital improve its cancer program. It had wonderful doctors and [...]
How Serious Play Can Help You Do Serious Work In Healthcare
How Serious Play Can Help You Do Serious Work In Healthcare
Finding New Meaningful Financial Metrics For Hospitals Post-Reform
Given the ongoing changes following the passing of the Patient Protection and Affordable Care Act, [...]
Simon Associates Management Consultants Launches Two Dynamic Blogs To Highlight The Most Pressing Issues & Changing Trends In Healthcare & Business
Simon Associates Management Consultants Launches Two Dynamic Blogs To Highlight The Most Pressing Issues & [...]
Simon Associates Management Consultants Launches Two Dynamic Blogs To Highlight The Most Pressing Issues & Changing Trends In Healthcare & Business
Simon Associates Management Consultants Launches Two Dynamic Blogs To Highlight The Most Pressing Issues & [...]
Can Innovation Games Really Help You Do Serious Work In Healthcare
With all the pressure these days on healthcare administrators to realign their organizations fast and [...]
