Press Coverage
Does Your Business Need A Boost?
“We’re stalled and the competition is killing our margins.” Statements like this have surfaced from [...]
Don’t Lose Your Hospital Brand When Changing Names
A wave of renaming activity has been taking place among healthcare organizations throughout the past [...]
Traditional Communication Isn’t Enough – Use Entertainment Education To Fight Ebola
The World Health Organization declared the 2014 outbreak of Ebola in Africa an extraordinary event. [...]
5 Patient-Care Observation Tools For Hospital Execs
In my last Hospital Impact blog post, I wrote about recent research that my firm [...]
Transparency Plays Important Role in Value-Based Healthcare Decisions
At a time when the need to respond to dramatically changing times is particularly acute, [...]
Boost Patient Experience At First Point Of Contact – The Call Center
I recently worked with a hospital improve its cancer program. It had wonderful doctors and [...]
Finding New Meaningful Financial Metrics For Hospitals Post-Reform
Given the ongoing changes following the passing of the Patient Protection and Affordable Care Act, [...]
Can Innovation Games Really Help You Do Serious Work In Healthcare
With all the pressure these days on healthcare administrators to realign their organizations fast and [...]
10 Considerations For A More Innovative Hospital Culture
I work with healthcare providers to help them become more innovative. Inevitably, they ask me [...]
3 Steps To Create Hospital Culture Of Innovation
Recently, we received a large number of inquiries about our last several blogs here at [...]
